NVQ Level 2 in Business and Administration

As mentioned before, an NVQ course in Business and Administration will help develop a number of administrative skills within many businesses – from a secretary to a managerial position. The key is good organisational and technical skills along with good communication and management.

You would be required to get through two main (core) units:

– employment within a business setting

– following duties within your place of work


There are also optional units which include:

– looking after diaries and customer relationships

– communicating with any visitors, travel and booking accomodation

– archiving data and organising meetings

– operating various office equipment such as phones, faxes etc.

– preparing copy from shorthand, notes and recorded audio.

– preparing other documents as required.


City & Guilds Business Administration Level 2

The Open University